This Management makes clear its commitment to increase the satisfaction of our customers, through the development and implementation of a quality system, according to the criteria of the international standard UNE-EN ISO 9001: 2015, as well as the continuous improvement of its effectiveness.
Therefore, this Management has defined the following Quality Policy, which is aimed at satisfying our customers to a maximum degree:
▪Ensure compliance with the requirements derived from the regulations and regulations applicable to our activity.
▪Continuously improve the effectiveness of the system implemented in our organization, aimed at achieving the highest customer satisfaction, through the periodic evaluation of the results derived from our activity.
▪Maximize efficiency in all activities of AUTOMATION, PROGRAMMING, ASSEMBLY AND INDUSTRIAL DESIGN.
▪Motivate all FALCOM TECHNOLOGY personnel in the fulfillment of their functions and responsibilities.
▪Ensure the material and human resources of FALCOM TECHNOLOGY so that the activities can be carried out optimally.
▪Promote the awareness of our staff, users, suppliers and other interested parties in the principles contained in this Policy, promoting training and good customer service.
